Post Office Rewards

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Duration:	90 days
Description:	This is used to track what you have selected to be stored.

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FAQs

1. How do I qualify for my gift?

By purchasing Travel Money, topping up your Travel Money Card, applying for an International Driving Permit, or using the Passport Check and Send Service, or Digital Passport Check and Send Service and then by taking out a new Post Office travel insurance policy between 1st June 2019 and 29th September 2019.

2. When do I get my gift?

Once you have taken out your policy, please allow 2 business days to receive your “How To Claim” email.

3. Where will my gift be sent to?

Your “Gift Code Reveal” email will be sent to the email address supplied at the point of taking out your travel insurance policy, after you have selected it from your “How To Claim” email.

4. I have not received my gift, what should I do?

If you haven’t received your “How To Claim” email within 2 business days, or have not received your “Gift Code Reveal” email after selecting your gift, please get in touch with MLP and a member of the team will be happy to help you. Lines are open Monday to Friday 9am to 5.30pm.

5. I have chosen my gift however, I would now like to change it.

Unfortunately, once you have made your gift selection it is not possible to change your chosen gift.

6. My claim won’t submit, what should I do?

If you are having difficulties, please contact MLP and a member of staff will be happy to help.

7. I have a question about my Post Office Travel Insurance, who can I contact?

For any questions regarding your Post Office Travel Insurance please call: 0330 123 3690. Open Monday to Friday 8am to 8pm, Saturday 9am to 5pm and Sunday from 10am to 5pm.
Calls to 03 numbers will cost no more than calling a standard geographic number starting with 01 or 02 from your fixed line or mobile and may be included in your call package dependent on your service provider. Call may be monitored or recorded for training and compliance purposes.